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Employee Benefits Relationship Manager


We have an exciting opportunity to join Zurich North America in the Global Employee Benefits Solutions team, which is part of Zurich Integrated Benefits. This position will specifically support our international employee benefits space. This is a virtual position that can be located anywhere in the US


As a Customer Relationship Manager, you will seek opportunities to secure increased business and will serve as the key point of contact for Intermediaries. This person will also maximize relationships through ownership, resolution and providing a high level of technical expertise.


Additional Responsibilities include:


• In partnership with the Account Managers, creates, develops and manages relationships with intermediaries to influence them to do business with the organization. Attends client meetings as required.
• Evaluate business opportunities to optimize profitable sales and retention, to achieve business targets.
• Work in conjunction with the organization's Distribution team to secure new business and retain existing business, coordinating tenders and identifying cross-sell opportunities.
• Collaborate with, and actively supports, Operations to maximize the positive impact on intermediaries and their customers.
• Engage with Underwriters, to price and complete quotation requests received directly or through the account panel.



• Bachelor's Degre and 5 or more years of experience in the Employee Benefits, Customer Service, Insurance, and International Business area


• High School Diploma or Equivalent and 7 or more years of experience in the Employee Benefits, Customer Service, Insurance, and International Business area



  • 5 or more years of experience in international employee benefit industry
  • 3 to 5 years customer relationship experience
  • Biingual


Applicable Only to Jobs to be Performed Remotely in any US state


The salary range for this role is $79,200 to $99,000. This is the range Zurich NA in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.


As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (


A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Linkedin Recruiter Tag: #LI-PC1 

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