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Sr. Claims Specialist, Liability - Vancouver


Job Summary

Your primary responsibility will be to handle moderately complex commercial liability claims with a view to obtaining the best possible outcome for Zurich’s insureds. 

The position will involve the assessment of coverage for each claim to determine liability by gathering and analyzing relevant facts, utilizing applicable law, establishing basic principles of negligence.

You will negotiate settlement of claims and be responsible for establishing and updating reserves in accordance with Zurich’s reserving philosophy, and performing ongoing review throughout the claims cycle within authority limit.

You will also be responsible to deliver a Zurich customer – focused claims handling to create valuable relationships with our new and longstanding customers.

In this role, you will be joining a professional and collaborative team environment.  Zurich is a supporter of employee career growth and development and as a Zurich employee, you will have opportunities for professional growth by way of online and in-person training.

Job Qualifications

•    Bachelor’s Degree and 1 or more years of experience in the CGL area
•    Completion of Zurich Claims Training Program and 1 or more years of experience in the CGL area
•    Good knowledge of the Commercial General Liability policy and ease with reviewing commercial manuscript wording and endorsements 
•    Foundations in reviewing contracts, litigation, and experts’ reports
•    General knowledge of insurance regulations, markets, and products
•    Proficient with Office 365 productivity tools and apps
•    Proven leadership and time management skills in a team environment 

•    Experience of collaborative work with underwriting and other business functions   
•    Knowledge and experience in handling construction (wrap-up liability) claims
•    Experience with reserve review systems and reporting practices
•    Completed or actively pursuing the Canadian Insurance Institute (CIP) designation  



A future with Zurich


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process. 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

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