Commercial Large Loss National General Adjuster

At Zurich North America Claims, we recognize that work–life balance and flexibility are important priorities when considering your next career move. Our hybrid work model is designed with employees’ needs in mind, providing the flexibility to perform individual work from your preferred location while supporting valuable, in person collaboration when beneficial. While the model offers a high level of autonomy, occasional in office attendance should be expected. The candidate selected for this role should be able to work remotely from Central to the east coast.

The Property Claims organization is dedicated to helping our customers at the moments that matter the most. Our adjusters oversee commercial property and business income claims resulting from weather events, theft, water, vandalism and other perils. We guide our customers through the claim process and help them mitigate damages and recover from those losses as quickly as possible.

As a General adjuster, you will leverage your technical property claims expertise, analytical and negotiation skills, as well as your leadership capabilities.  You will manage a caseload of high exposure and complexity large loss property claims from assignment to resolution.

As a colleague of the Property Claims team, you will:

• Manage a caseload of high complexity property & business income claims from assignment through resolution
• Apply your knowledge of insurance contracts, coverage, and other relevant documents and information to adjust losses
• Leverage litigation claims management expertise
• Learn and apply knowledge of Property Team Best Practices and other internal processes in claim handling
• Partner with other internal business functions to facilitate quality claims resolution
• Collaborate with colleagues in a team environment to resolve complex claims issues
• Partner with customers, brokers, vendors and other external stakeholders that are critical to the success of the claims lifecycle
• Support Catastrophe responses as needed

You will be an ambassador for Property Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle.  You will have direct accountability for your overall results and contributions in support of Claims strategy and goals. 

Our highly successful Property Team will provide you with the tools you need to succeed and progress in your insurance career!   

You will work out of a home-based office. 

Approximately 50% domestic travel is needed. 

To optimize the needs of the business and our customers, this position will ideally be located in the Eastern half of the States.

Basic Qualifications:

• Bachelor's Degree and 6 or more years of experience in the Claims or Litigation area including commercial property claims handling experience
  OR
• High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area including commercial property claims handling experience
  OR
• Zurich approved Apprenticeship program including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industry including commercial property claims handling experience
  AND
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience 

Preferred Qualifications:

• 5 or more years of commercial property claims experience
• Large loss property claims handling experience
• Negotiation experience
• Analytical skills
• Strong communication skills
• Ability to work independently
• Experience collaborating across work groups  
• Insurance designations such as SCLA, CPCU, AIC

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $75,800.00 - $124,100.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AM - Alabama Virtual Office, AM - Arkansas Virtual Office, AM - Connecticut Virtual Office, AM - Delaware Virtual Office, AM - Florida Virtual Office, AM - Georgia Virtual Office, AM - Indiana Virtual Office, AM - Iowa Virtual Office, AM - Kentucky Virtual Office, AM - Louisiana Virtual Office, AM - Maine Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Michigan Virtual Office, AM - Minnesota Virtual Office, AM - Mississippi Virtual Office, AM - Missouri Virtual Office, AM - New Hampshire Virt. Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - North Carolina Virt. Office, AM - Ohio Virtual Office, AM - Pennsylvania Virtual Office, AM - Rhode Island Virtual Office, AM - South Carolina Virt. Office, AM - Tennessee Virtual Office, AM - Vermont Virtual Office, AM - Virginia Virtual Office, AM - Washington DC, AM - West Virginia Virt. Office, AM - Wisconsin Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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