Operations Analyst- Construction Telematics

Zurich North America’s (ZNA) Strategic Operations team is seeking an Operations Analyst to support Underwriters by tracking and reporting on accounts participating in our specialty construction motor telematics subsidy and data sharing program. You will play a key role in gathering, organizing, and validating telematics information for both new and renewal business, helping us deliver innovative insurance solutions.

This position will ideally be a well-qualified individual to work out of New York office or Remote.

Key Responsibilities:

• Track and maintain accurate records of accounts enrolled in the telematics program, including subsidy status and data sharing agreements.
• Gather, organize, and validate telematics data for new and renewal business to support Underwriters.
• Generate reports on program participation, data trends, and compliance for internal stakeholders.
• Provide timely, customer-focused support to Underwriters, brokers, and agents regarding telematics program details and data requirements.
• Collaborate with internal partners (e.g., IT, Claims, Actuarial) to ensure seamless data flow and address basic data discrepancies.
• Maintain high accuracy in all administrative tasks and support the continuous improvement of underwriting processes.
• Support operational initiatives by coordinating timelines, agendas, and tracking progress on small-scale projects.
• Assist in documenting and refining underwriting workflows and data handling procedures.
• Support communication and implementation of small-scale changes within the underwriting process

Basic Qualifications:

• Bachelors Degree and No prior experience required in the Operations area
  OR
• High School Diploma or Equivalent and 2 or more years of experience in the Operations area

Preferred Qualifications:

• Microsoft Office skills
• Strong written and verbal communication skills
• Knowledge of business systems or similar data systems
• Experience with database management

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $50,300.00 - $69,200.00, with short-term incentive bonus eligibility set at 10%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Connecticut Virtual Office, AM - New York Virtual Office
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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