RCIS, Crop Claims Specialist

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

Zurich is currently looking for a Crop Claims Specialist to join our Rural Community Insurance Services (RCIS) team. This position will work virtually out of their home in the state of Georgia.  With moderate direction they will investigate, evaluate and conclude complex field inspections by following appropriate regulatory and company rules and procedures to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. They will also provide support to Area Claims Managers either as a local claims specialist in the facilitation of general day to day operations and claims management. In addition, the selected candidates will support the lower level adjusting staff by completing and/or providing training and assistance with complex claims.

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community.   

If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including a bonus plan, 401K match and a second 401K company contribution, flexible work options, summer hours, an excellent work/life balance and a great culture.

Additional responsibilities will include:

• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance
• Protect Zurich’s reputation by keeping claims information confidential
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies

Crop Claims Specialist Basic Qualifications:

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry
  AND
• Crop Adjuster Proficiency Program (CAPP) must be obtained 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

• Strong verbal, written and interpersonal skills
• Strong organization, multi-tasking and prioritization skills
• Intermediate Microsoft office skills

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Georgia Virtual Office
Remote Working: No
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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