RCIS Crop Claims Specialist

Zurich is currently looking for Crop Claims Specialist to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.
 
This incumbent will work from a home-based office and is located in Illinois. This position is scheduled to work 40 hours per week. Approximately 75% travel is expected to cover the territory.  The ideal candidate will need to live and service within area of Macomb and Quincy Illinois
 
RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community. 

In this role you will be responsible for:

• Completes high dollar/quality assurance type claim reviews for Crop Hail/Named Peril with $250K and above approval limits.
• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
• Assist managers in assignment of work and ability to serve as an interim manager in Area Claims Manager's absence. Individuals in this role are granted the same electronic authorization and systems views as that of local management.
• Assists as a drone fleet team lead and technical advisor for the assigned area.
• Assists with agent and farmer meetings/trainings.
• All national CAT team adjusters hold the expertise and authority to serve as an onsite team leader or interim manager.
• May receive a team lead assignment as deemed necessary by the local manager due to workload or other extenuating circumstances.
• Authorized to monitor and determine delayed claim disposition.
• Administer/proctor Crop Adjuster Proficiency Program exams for new adjusters.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies.

Required Qualifications:

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry
  AND
• Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s) , participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

• CAT Adjusting experience
• Strong verbal, written and interpersonal skills
• Strong organization, multi-tasking and prioritization skills
• Intermediate Microsoft office skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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