RCIS Crop Senior Claims Specialist

Zurich is currently looking for a Claims Crop Field Adjuster II to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.
 
This incumbent will work from a home-based office and is located in Iowa. This position is scheduled to work 40 hours per week. Approximately 75% travel is expected to cover the territory. 
 
The ideal candidate will need to live and service within area of the following Iowa counties: Fayette, Clayton, Delaware, Buchanan, Blackhawk, Bremer, Chickasaw, Howard, Winneshiek, Linn, Jones counties in IA.
 
RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community. 

In this role you will be responsible for:

• Completes high dollar/quality assurance type claim reviews for Crop Hail/Named Peril with $250K and above approval limits.
• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
• Assist managers in assignment of work and ability to serve as an interim manager in Area Claims Manager's absence. Individuals in this role are granted the same electronic authorization and systems views as that of local management.
• Assists as a drone fleet team lead and technical advisor for the assigned area.
• Assists with agent and farmer meetings/trainings.
• All national CAT team adjusters hold the expertise and authority to serve as an onsite team leader or interim manager.
• May receive a team lead assignment as deemed necessary by the local manager due to workload or other extenuating circumstances.
• Authorized to monitor and determine delayed claim disposition.
• Administer/proctor Crop Adjuster Proficiency Program exams for new adjusters.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies.

Required Qualifications:

• High School Diploma or Equivalent and 6 or more years of experience in the agricultural or the crop insurance industry
  AND
• Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s) , participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

• CAT Adjusting experience
• Strong verbal, written and interpersonal skills
• Strong organization, multi-tasking and prioritization skills
• Intermediate Microsoft office skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. 

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $55,800.00 - $91,400.00, with short-term incentive bonus eligibility set at 10%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Iowa Virtual Office
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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