Solutions Consultant

The Business Process & Change team (BC&P) is seeking a Solutions Consultant to join the Support Oriented Solutions Team in support of the Guidewire and My Book / My Referral digital platforms. This position is designated as remote. While we prefer candidates based in the West region, we will consider highly qualified individuals from any US geographical location.

 
This is a mid-level consultant position that supports the Guidewire Platform (PolicyCenter and Underwriting Management) and My Book / My Referral applications. Responsibilities include providing technical, process and training support to business stakeholders for the Guidewire and My Book / My Referral applications. Participate in Model Office and Implementation training activities leading to transition from Post Implementation to Business as Usual (BAU) support. Develop and create WalkMe builds in support of monthly release activities.

Provide technical support to business units, coordinate and facilitate monthly Guidewire Educational sessions and support refresher training sessions on request.

Additional responsibilities:

• Collaborate with ASC and IT partners diagnosing technology issues

• Test and communicate technology fixes as required

• Utilize business, technology and collaborative skills to work with business owners in

  developing solutions for reported technology trends  

• Provide input to the monthly Guidewire production support metrics report

• Coordinate planning and facilitation of requested ad hoc training  

Basic Qualifications: 

• Bachelors Degree and 4 or more years of experience in the Insurance or Operations area
  OR
• High School Diploma or Equivalent and 6 or more years of experience in the Insurance or Operations area
  AND
• Project management experience

Preferred Qualifications:  

• Experience with insurance underwriting technology applications: Guidewire
• Property and casualty insurance experience
• Project experience
• Process documentation and development experience (Visio)
• Change management experience
• Training experience
• Meeting facilitation experience
• Ability to develop collaborative relationships
• Advanced analysis and problem-solving skills
• Strong verbal and written communication skills (PowerPoint)
• Time management skills
• Ability to multi-task
• Ability to work independently with limited guidance
• Influence and negotiation skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. 

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $64,600.00 - $105,900.00, with short-term incentive bonus eligibility set at 10%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Illinois Virtual Office, AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI-BN1 #LI-ASSOCIATE LI-REMOTE