Workers Compensation Claims Recovery Senior Specialist

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.  The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Schaumburg, Parsippany, woodland Hills, Rancho, Atlanta, Overland Park, or Addison.

Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. When on-site investigation is necessary, secures additional information/investigation from referring office. Communicates with insureds, witnesses, attorneys, and underwriters to obtain/provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi-line and multi-jurisdictional losses.

Day-to-day responsibilities of this position:

• Interacts effectively with claimants, principals, agents, witnesses, and attorneys in order to effectively complete investigations and collect assets due the company. Interacts with national/local regulatory bureaus as needed.
• Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
• Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed.
• Networks with other teams, maintaining good communication and information sharing. Makes the best use of resources available to ensure comprehensive solutions to collections issues.
• Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action.
• Recommends and/or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals. Monitors and controls expenses incurred on claims and salvage cases.

Basic Qualifications:

• Bachelor’s Degree and 2 or more years of experience in the Insurance Industry area
  OR
• High School Diploma or Equivalent and 4 or more years of experience in the Insurance Industry area
  OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Insurance Industry area
  AND
• Experience with Microsoft Office
• Knowledge of commercial lines insurance including jurisdictional laws

Preferred Qualifications:

• Experience working on claims in line of business
• Strong verbal and written communication skills
• Strong analytical skills
• Organization and detail-oriented skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $53,400.00 - $87,500.00, with short-term incentive bonus eligibility set at 10%. 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033. 
 

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Illinois Virtual Office, AM - Addison, AM - Atlanta, AM - Overland Park, AM - Parsippany, AM - Schaumburg, AM - Woodland Hills
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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