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Graduate Software Asset Management Specialist (Hybrid)



Established in 2013 and now based in Blackrock, the DTC Dublin Hub delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. 


Zurich Dublin Technology Centre is looking for a SAM governance specialist to join global Software Asset Management function to help us to get the most out of our software contracts, manage compliance, analyse data, draw the relevant conclusions and then work with others to implement opportunities or remediate risks. This is a challenging role, requiring a commerce background, understanding of IT technology, service management processes and the ability to collaborate with many different stakeholder groups within Zurich Group.

GTO SW Asset Management comprises of an international team of SAM experts in three countries, managing a multi-million-dollar software portfolio and helping other IT, procurement, and asset management stakeholders to achieve their objectives. This is a perfect opportunity for someone who is open for a challenge to solve complex business problems and is interested in developing career in Software Asset Management function or grow in Service Management field.

Your Role


As a Software Asset Management Governance Specialist your main responsibilities will include, but not necessarily be limited to, the following:


  • Contribute to the development of best practices, processes and procedures to continuously improve software asset management service and its costs.
  • Report on the use of software within the organisation to identify compliance gaps and areas of cost savings.
  • Provide accurate information related to software contracts, licensing rules and inventories.
  • Maintain stakeholder community and enable information sharing environment.
  • Record software contract related information to Licence Management databases, tools and trackers.
  • Generate and publish reports, and consolidate third party reporting.
  • Support governance and reporting of supplier obligation fulfilment.
  • Measure and report SAM function KPIs and software cost allocations.
  • Support internal and supplier facing governance activities.

Your Skills and Experience


As a Software Asset Management Governance Specialist your skills and qualifications will include: 




  • Bachelor's degree
  • Knowledge of Hardware or Software license management tools or process framework is advantage but not essential for this role
  • Fluent spoken and written English. Knowledge of German is an advantage but not necessary.
  • Strong attention to detail, ability to process data and work in a complex, fast phase environment.
  • Personal and professional accountability, can demonstrate a high work ethic and committed to doing the right thing, curious, willing and able to offer a different perspective, can work well in teams as well as individually.
  • Strong analytical skills and ability to produce reports.
  • Possess financial and commercial acumen. Comfortable working with financial data
  • Comfortable working with Excel and huge amounts of data linked from different sources.
  • Good knowledge and general understanding of IT technologies.
  • Strong human relations skills to interface with managers and staff within the organization.
  • Takes action to manage own personal development.




  • ITIL Foundations or any other IT Governance accreditation 
  • Degree in business or finance related area
  • CSAM or any other accreditation in SAM discipline

Additional Information


Work location is Blackrock (hybrid working model). Position is Dublin based but occasional travel may be required to other Zurich locations.


If you value an exciting and varied working environment and meet the above requirements, then our recruiter Katie Doyle is looking forward to receiving your application by clicking on the button “Apply online”.



Who we are 


Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 


Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 


At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age 

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