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Junior Smart Communications Developer



Part of the dynamic and fast-moving financial services industry, we are a global organisation with around 55,000 employees serving customers in more than 170 countries. We help people and businesses manage their risks – from homes and cars to some of the largest multinational corporations on the planet.  
We invest in providing our people with training and development so they can enjoy rewarding and challenging careers, whether in more traditional insurance roles like Underwriting or Claims, or the many other areas such as IT, HR, Marketing and Finance.  
Here in Ireland, we’re one of the largest insurers in the country, with a team of more than 1,400 people based in either Dublin or Wexford.  We also have a proud history of supporting our local communities and encourage our colleagues to get involved in our many corporate social responsibility programmes.
Team/Department Background/overview:  
Zurich IT Department is currently divided between two locations in Dublin (Ballsbridge & Blackrock).
The role advertised will be predominately based in Ballsbridge with the primary focus on supporting the Zurich General Insurance business. 

The IT team & test team works closely with local Business Change, local subject matter experts and key 3rd parties to deliver and manage IT solutions that support the business strategy of Zurich Ireland.

Zurich Ireland is committed to transforming the current application landscape. The dynamic of Zurich IT department will evolve over time with the development of these transformation programmes. This will offer the successful candidate the opportunity to develop new skills and further career opportunities.

Zurich Insurance Plc is looking for a Junior Smart Communications Developer to play a key role in the IT Department and learn and develop skills in the use of Smart Communications document production application. You will work on a cross functional project team to implement project and BAU documentation enhancements and changes. Full training in Smart Communications will be provided as no prior experience with Smart Communications required.

Your Role

As a Junior Smart Communications Developer your main responsibilities will include, but not necessarily be limited to, the following:

  • Communicate and work effectively with internal teams
  • Work directly with Business user to capture document requirements
  • Take ownership of developments and manage assigned deadlines
  • Exercise attention to detail in all aspects of performance
  • Multitask and think critically under pressure
  • Demonstrate creativity and innovation
  • Manage release of developments from Dev to UAT to Production 

Additional Job Functions:

  • Builds good working relationships with IT team and wider Business users
  • Experience in some development such as Shell Scripting, Python, Java (Advantage but not required)
  • Responds maturely to ambiguity and complexity.

Your Skills and Experience

As a Junior Smart Communications Developer your skills and qualifications will include: 

  • Experience in MS Office with a focus on Excel skills
  • General Insurance industry knowledge, would be an advantage


Competencies and behaviours
Non-Technical Competencies:

  • Proactive, enthusiastic with a hunger for excellence
  • Able to cope with fast moving environment with varying workloads and pressures.
  • Problem solving and judgement skills
  • A good team worker
  • Sets high standards for quality and quantity
  • Takes personal responsibility for resolving issues
  • Good interpersonal skills and the confidence to deal with other team members and business users
  • Works in a systematic, methodical & orderly way


Competencies & Behaviours:

  • Demonstrate commitment to corporate values.
  • Take accountability for participating in the Performance management cycle. 
  • Take action to improve performance on the job.
  • Take action to manage own personal development.
  • Approach tasks with a ‘Can Do’ attitude, 

Additional Information

Work location is preferable Wexford, but we will also consider applicates based in Dublin.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Marie Byrne is looking forward to receiving your application by clicking on the button “Apply online”.


Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

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