Senior Product Underwriter - Personal Property Dublin/Wexford Hybrid
Job Summary
Zurich Insurance Europe AG, Ireland Branch is looking for a Senior Product Underwriter in our Personal Property team.
Reporting to the Head of Personal Property, this role involves shaping Zurich’s Home Insurance portfolio, leading strategic initiatives, and collaborating across the business. It requires strong underwriting expertise along with stakeholder management skills.
This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
Your Role
Key Responsibilities
- Drive the development and execution of underwriting actions and strategies for Zurich’s Personal Property portfolio
- Lead key underwriting projects, ensuring alignment with strategic goals.
- Analyse portfolio KPIs (run rates, retention, conversion, TNPS, average premium, loss ratio), providing regular management reports as well as actionable insights & recommendations
- Develop and update underwriting and pricing processes and policy wordings
- Provide technical underwriting training to our underwriting operations teams
- Build strong relationships with internal stakeholders (e.g. Pricing, Claims, Sales & Distribution) and external partners (brokers, Direct Partnerships, MGAs)
- Manage complex referrals from Underwriting Operations, Claims, and Distribution
- Liaise directly with IT and Product Operations as part of the development, testing, and execution of product changes (e.g. Acceptance Criteria, Product Updates, Rate Changes etc.) to support plan delivery
- Support the Head of Personal Property with the monthly review and sign-off of renewal pricing strategies
- Support the timely and professional handling and resolution of complaints cases in collaboration with our Customer Support team
- Uphold Zurich’s underwriting governance, risk management, and compliance standards, and adhere to relevant legislative and regulatory requirements
Your Skills & Experience
- Minimum 3+ years’ experience in personal lines underwriting
- CIP qualified (ACII/FCII or other advanced qualifications are an advantage)
- In-depth knowledge of personal property insurance policies and products
- Knowledge and awareness of latest market trends and regulatory developments
- Analytical skills; proficiency in Excel and PowerPoint. Experience with Tableau, Power BI or other analytical tools would be an advantage
- Strong stakeholder management and communication skills (both verbal and written)
- Proactive, organised, and innovative approach to solving complex challenges.
Additional Information
Primary work location is Dublin or Wexford but occasional travel may be required to other Zurich locations.
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
Who we are
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!