Claims Handler Marine and Property

About Us

Zurich Insurance Benelux is one of the most specialized insurance companies within non-life insurance for local and international businesses in the Netherlands, Belgium and Luxemburg. Our ambition is to become one of the most responsible and impactful businesses in the world. To get there, we aim to hire and develop the best talent. As Claims Handler Marine at Zurich, you can expect meaningful and impactful work that will help you grow, and to collaborate with a diverse and inclusive global team.

This is a fulltime hybrid role where you will be working from our office in Antwerp and Brussels, Belgium.

Role Overview

At Zurich, our Claims team plays a vital role in delivering excellent service to our clients. In this position, you’ll focus primarily on handling Marine (hull and cargo) claims while also supporting Property claims, always with a commitment to customer satisfaction. Your work will involve close engagement with stakeholders, gathering evidence, and making accurate claim assessments, all while maintaining the highest standards of integrity and identifying opportunities for recovery or fraud prevention.

Key Responsibilities

• Asses and determine claims, within the approval authorization frame for policies for Marine & Property insurance, working closely together with our brokers
• Undertake effective investigation to enable accurate and prompt liability decision making
• Set up and coordinate the process and assess the need for (external) expertise
• You will effectively capture all new claim reports and other relevant information with accuracy
• Effectively manage the claim journey and expectations

Qualifications

• Minimum a bachelor’s degree, a law background is preferable
• At least 2-3 years of experience working with Marine claims, experience with Property claims is a plus, but is not necessary.
• Good technical knowledge along the claims handling core processes
• Excellent knowledge of both Dutch and English (written, spoken) are required, knowledge of French is an asset.
• Service-obsessed: you recognize the benefit of providing excellent service to customers

What you can expect from us

At Zurich Insurance Benelux, we recognize the value that experienced professionals bring to our organization. We offer a dynamic and supportive work environment where your expertise will be valued and your career aspirations supported. Join us and take advantage of:

• Competitive compensation and benefits that match your experience and responsibilities.
• Working within an international, entrepreneurial, and informal environment.
• The chance to make a meaningful impact as part of a growing global insurance leader.

Join Zurich Benelux and take the next step in your career. We can create a brighter future together!